This privacy policy sets out how J.C.Trophies Ltd website uses and protects any information that you give when you use this website.
The J.C.Trophies Ltd website is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons;
1./ To process your order
2./ To provide you with the best possible service
We will not e-email you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
The type of information we collect from you includes your name, address, phone number and email address. We will never collect sensitive information about you without your explicit content. The information we hold will be accurate and up to date. You can check the information we hold by emailing us - sales@jctrophies.com. If you find any inaccuracies in the data we hold, we will delete or correct immediately.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Protecting your information
The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a ''cookie'' which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you, unless you modify the browser settings.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Google Analytics
We use analytical cookies which allow us to recognise and count the number of visitors and to see how our visitors move around our site. This helps us to improve the way our website works, for example by making sure users are finding what they need easily. You can read more about the individual analytical cookies we use and how to recognise them by visiting this link.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to:
J.C.Trophies Ltd
Unit 22 The Business Centre
20 James Road
Tyseley
Birmingham
B11 2BA
Alternatively, you can contact us on any of the details below:
Tel: +44 (0) 121 707 0606
Email: sales@jctrophies.com
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.