Delivery Information
UK & IRELAND DELIVERY
Our standard dispatch times are 5-7 working days. Custom championship belts and medals take up to 10 working days. Transit times for our courier service with DPD/DHL are shown in the table below. If you need your order quicker than our standard dispatch times, please email [email protected], before placing your order, to ensure we can accomodate your request.
| Country | Transit Time | £0.00 - £24.99* | £25.00-£199.99* | £200.00+* |
|---|---|---|---|---|
| United Kingdom | Next day | £7.50 | £9.95 | FREE |
| Scottish Highlands ** | 2 days | n/a | £17.50 | £17.50 |
| Scottish Islands ** | 2 days | n/a | £17.50 | £17.50 |
| Channel Islands, Scilly Isles and Isle of Man | 2 days | n/a | £25.00 | £25.00 |
| Northern Ireland ** | 2 days | n/a | £17.50 | £17.50 |
| Republic of Ireland** | 2 days | n/a | £17.50 | £17.50 |
| SPECIAL DELIVERY SERVICE - AVAILABLE ON REQUEST | ||||
| United Kingdom | Sat before 10.30 am | £34.95 | ||
| United Kingdom | Sat / Sun before 12.00 noon | £28.50 | ||
| United Kingdom | Mon-Fri before 12.00 noon | £20.00 | ||
Delivery is free on all orders over £200.00* to the UK Mainland. Please note - large bulk orders requiring special van delivery are excluded from the FREE DELIVERY offer, we will contact you after your order is placed to advise. Any orders under £200.00* are subject to a carriage charge of £9.95. We also offer an economy £7.50 delivery service, on orders under £25.00*. All transit times quoted are in addition to our dispatch times of 3-5 working days. Custom Medal orders are not included in this offer.
** Ireland, Highlands and Islands - remote parts of the UK and the Republic of Ireland are difficult and expensive to reach and therefore delivery tariffs are more expensive. Due to the remote location you may at times have to wait a little longer from date of dispatch for your order to arrive.
WORLDWIDE DELIVERY
** PLEASE NOTE ALL PRICES BELOW ARE BASED ON 1 BOX OF UP TO 25KG WEIGHT. EXTRA CHARGES WILL APPLY FOR LARGER ORDERS, WE WILL ADVISE YOU PRIOR TO DISPATCH OF THE ADDITIONAL SHIPPING CHARGES. IF YOU REQUIRE SHIPPING PRICES IN ADVANCE PLEASE CONTACT US FOR A QUOTATION **
| Country | Transit Time | Cost |
|---|---|---|
| Austria | 3 days | £22.75 |
| Belgium | 2 days | £28.00 |
| Bosnia | 4-6 days | £59.95 |
| Bulgaria | 4-7 days | £29.95 |
| Croatia | 4-6 days | £40.00 |
| Czech Republic | 3-4 days | £38.00 |
| Denmark | 3 days | £40.00 |
| Estonia | 4-5 days | £26.75 |
| Finland | 4-5 days | £26.75 |
| France | 2-3 days | £25.00 |
| Germany | 2-3 days | £24.00 |
| Greece | 4-9 days | £32.75 |
| Hungary | 4-5 days | £26.75 |
| Iceland | 4-6 days | £59.95 |
| Italy | 3-4 days | £24.75 |
| Latvia | 4-6 days | £32.75 |
| Lithuania | 4-6 days | £29.95 |
| Luxemburg | 2 days | £20.75 |
| Netherlands | 2 days | £20.75 |
| Norway | 4-6 days | £59.95 |
| Poland | 4-5 days | £35.00 |
| Portugal | 4-5 days | £26.75 |
| Romania | 4-6 days | £32.75 |
| Serbia | 4-7 days | £59.95 |
| Slovakia | 3-4 days | £24.75 |
| Slovenia | 4-5 days | £26.75 |
| Spain | 3-4 days | £28.00 |
| Sweden | 4-5 days | £40.00 |
| Switzerland | 5-7 days | £64.95 |
| Ukraine | 6-9 days | £54.99 |
| Championship Belts Only | ||||
| DHL RATES | 1 BELT | 2-5 BELTS | 6-10 BELTS | |
| America | 3-4 days | £75.00 | £130.00 | £275.00 |
| Australia | 3-4 days | £110.00 | £285.00 | £360.00 |
Delivery Timescales
We endeavor to process and dispatch all orders (excluding customised products) within 3-5 working days, however on a few occasions we may be unable to meet these timescales, especially if your engraving requirements are particularly complex. If this is the case, we will contact you in advance to advise you of the anticipated delivery date. For large orders, we recommend you contact us a minimum of 4 weeks prior to your event, to ensure stock is available. All transit times quoted in the delivery timetables are in addition to our dispatch times.
If your order requires custom, printed logos, we will require a lead-time of 10 working days from receipt of payment and from final proof sign off (if amends are required to original artwork).
Bespoke, die-cast metal medals or belts, will require longer lead-times; delivery time frames will be provided with your original quotation.
Specified Delivery Date
For your convenience, we have added an option to specify a delivery date at checkout. If this date cannot be achieved, an email will be sent offering an alternative date. For rush orders, please contact us before making your purchase to ensure the date can be achieved. Timed delivery slots are available on request for a small surcharge.
Please Note: Standard delivery days (also referred to as working days) are Monday to Friday and exclude weekends and bank holidays. To arrange a Saturday delivery please call our Customer Support team on 0121 707 0606, to discuss the additional charges for this service.
Courier Service
Delivery will be made on your specified date, by courier service. An email and/or text notification will be sent on the day of delivery, providing a one hour delivery window. Our courier service provides:
- Order Tracking
- Accurate Delivery Date
- 1 Hour Delivery Window
- SMS & Email Notifications
- Free on orders over £200* (UK Mainland Only)
Collections
We deliver orders direct to customers throughout the UK and worldwide. To keep our costs competitive, we do not have a retail outlet. However, for pre-paid orders, customers are welcome to collect their products from our showroom between 9.30am to 4pm, Monday to Friday only.
* All prices quoted exclude VAT, engraving, die-charges & customisation charges including artwork set up.
EUROPE & WORLDWIDE DELIVERY
We deliver our full product range to over 29 countries as part of our on-line offer.
Due to our large range of products and sizes available on-line, it is impossible to cover all delivery carriage rates and therefore it may not always be possible to deliver our larger trophies to worldwide locations. If this is the case, we will contact you after you have placed your order to provide you with the estimated carriage cost for the larger items, or to offer you a full, no quibble refund.
USA & AUSTRALIA
Due to irregular sizes & weights of our medals and trophies, we can only offer an estimated delivery cost on-line. If you are ordering multiple products please contact us prior to ordering so we can provide a full shipping quote to you. Alternatively, if you place your order on-line we will contact you after receiving the order if additional shipping charges are required.
AND FINALLY....
We make every effort to deliver all products on time by using reliable couriers; however we cannot take responsibility for late or failed deliveries due to incorrect details supplied by the customer. We will always try to rectify any problems through delivery as soon as possible and in the most cost effective way.
We cannot be held responsible for late deliveries, due to transport or environmental issues with our third party courier service, that are beyond our control.